LE
Lindsay E
1 reviews | Active since Nov 2012
18 Mar 2016, 08:54
Still being billed
It's amazing how if you put a complaint on HelloPeter you get a timely response from Telkom, but once they've contacted you there is no follow up. I have already put up two separate complaints regarding being billed for a cancelled contract, and yet Telkom continues to debit my account?! I am so frustrated by their lack of service.
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Telkom's replyOfficial
18 Mar 2016, 09:22Hello LAEdwards,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Telkom's reply18 Mar 2016, 09:22
Official
Hello LAEdwards,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team