Still awaiting Telkom Order

I moved to a new complex recently & have been struggling with cellular reception & high 3g costs<br> <br> Initially i was informed by Telkom that it was impossible to install a landline in my complex as there was no Telkom cover.<br> I live at the corner of the complex & next door to me there is a residential premises with a Telkom box that is visible from my balcony & should be an easy job to link to my home.<br> <br> Finally after much debate a Landline order was placed by telkom for my home.<br> The order no was: ***, billing ***.<br> Order was placed on Fri 8 May<br> I was informed that it would take 21 working days to complete the order & for a technician to install the line in my premises<br> <br> 34 days later i am still awaiting this service.<br> I have called the call centre & been given a different story everytime- order is complete on Telkom's end, awaiting a technician<br> <br> This is ridiculous!<br> <br> All i want is a landline service, so that i can then order a broadband service to help with my part time business as well as other needs.<br> <br> Can this be escalated immediately & an urgent attention be given<br> <br> At this rate i will be waiting forever to get this service!!<br>