1 reviews | Active since Nov 2014
Still awaiting refund
<p>So a while back i posted a complaint about Telkom because they could not get the details right with my ADSL contract. On the bright side, i eventually got a call from someone who managed to get me back on the correct contract corresonding to the srvice i have been receiving.</p> <p> </p> <p>I was assured that someone from another department would contact me back in connection wth reconciling my account and processing my refund..... it comes as no surprise that i have not heard anything back from them in this regard. After trying to cal and get this resolved with no success i am left once again to complain on this site because it seems to be he only way i can get them to do anything.</p>
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Regards,
Busi
Telkom Social Media Team
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Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
