Still awaiting landline move

Hi there,<br> <br> i have been waiting for over a month for Telkom to move my landline and internet to my new house!<br> I have tried to contact them many time but literally run out of airtime before i can even speak to a consultant!!!<br> <br> I urgently need my line moved as it runs my business and i have been struggling!!<br> <br> I refuse to pay the bill until Telkom has moved my line!! <br> <br>