STILL awaiting installation

<p>On 21 July, my manager requested that I follow up with Telkom on when he can expect their technician for the installation of his ADSL line...</p> <p>The agent I spoke to confirmed that we could expect them on Monday, 25 July.</p> <p> </p> <p>The technician came through and then advised that he would have to leave, as he would need access to a different telkom box outside. He then assured us that he would return before the end of the week.</p> <p> </p> <p>One of the agents I spoke to at the call centre was impatient and rude and when I asked for his name, so that I could report him, he ended the call.</p> <p>I have tried both Telkom's call centre + facebook page for feedback on when we can expect the technician to return. The one section of the call centre was kind enough to give me the technician contact number, which he does not answer at all.</p> <p> </p> <p>I followed up with Telkom's facebook page yesterday, who responded with the attached.</p>