DDdlC
Danielle Dornonville de la Cour
1 reviews | Active since Jan 2015
28 Jan 2015, 14:32
Still awaiting cellphone contract after two weeks
I ordered an iPhone 5S 16GB on SmartPlan100 through the Canal Walk branch over two weeks ago. They have been unable to provide me with a timeframe of when stock will be coming in for the phone and further to this they LOST my paperwork!I had to visit the branch several times in order for them to process my contract. I am extremely unhappy with the service as it has been an exceptionally long wait with no contact or indication of how the process is going.
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Telkom's replyOfficial
29 Jan 2015, 07:43Hello Danielle.dlc,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Telkom's reply29 Jan 2015, 07:43
Official
Hello Danielle.dlc,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team