Still awaiting banking details - Telkom Mobile

Good day<br> <br> I changed my banks in February. Knowing my debit order details is to late to be changed with Telkom, I phoned in on 7 March 2016 to obtain the details from Telkom to manually pay these monies over.<br> <br> Thato mailed me the details HOWEVER, I refuse to take chances and requested these details to be on a company letterhead signed off.<br> <br> To date Thato has not come back to me! Now due to lack of correspondence, mu Wi-Fi has been disconnected.<br> <br> ***! Is all I can say.<br> <br> Please look into this, give me the banking details or request a debit order or something! You have my new banking details.<br> <br> Just get my Wi-Fi running again - its not my fault your people refuse to get back to me so that I can comply. Now Im suffering the losses.