1 reviews | Active since May 2015
still awaiting ADSL line to be activated
Good day<br> <br> On 4 May I logged a call with Telkom with regards to my line to be changed from prepaid to a adsl line. As well as have my line moved. The only thing that has happened was my line being moved. Since then nothing has happened. So much for Welkom by Telkom. I received mails and sms to say your problem has been resolved which lasted about 5 seconds. Last Thursday I had to log another call. Until know nothing has happened. <br> <br> Can you believe that Friday someone phoned me to ask what the service rating was like. What service?<br> I had a guy Brandon phoning me asking if my problem has been resolved. I said I will confirm. He also never bothered phoned back. <br> <br> I am paying for a line rental for 3 going on 4 weeks and nothing has happened. Tried to complain on there website like expected nothing happened. <br> <br>
We regret to hear this and do apologise for any inconvenience caused.
Be assured, your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM113248.
Regards,
Didi Guma
Telkom Social Media Team
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We regret to hear this and do apologise for any inconvenience caused.
Be assured, your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM113248.
Regards,
Didi Guma
Telkom Social Media Team
***
