Still as useless as ever

I have complained a couple of weeks ago, many times actually, about two adsl accounts being on one personal account. Telkom was supposed to have sorted out this as I view this as *****- the other person's account should be apart from mine, not us sharing the same one. Now suddenly I am getting their account coupled with mine. Firstly this person does not even stay with us, and secondly if this person does not pay her part, my phone line gets disconnected. I have complained about this but it seems like Telkom consultants are as dumb as they sound on the phone. Oh and your consultants should not complain about having a bad job- we all work NOT TO PAY OTHER PEOPLE'S BILLS. Perhaps your job would be easier if you knew how to do it. PATHETIC AND STUPID SERVICE AS ALWAYS!!!!