STILL AN ONGOING URGENT COMPLAINT SINCE 2 FEB 2016

Ref No: 759CRZ100216 to esccentre@telkom<br> 1. Wed 24/02 - Telkom call from Wisdom ***) : He will come today . . . He did not !<br> 2. Thur 25/02 - I phoned *** : Wisdom does not need to come to house! . . . it is a cable fault!!!<br> Wisdom said it will be repaired this week ending Sun ***6<br> 3. My husband and I have known it is a cable fault since the initial fault report made 020216<br> 4. Fri 260216 : Pam (Telkom) phoned my husband . . . now with cable division will be repaired by end of week ie. 280216<br> 5. Mon 290216 : phone still not working !!!!!!<br> <br> Come now TELKOM, what goes here. We are sick and tired of being messed around by lack of professionalism and effective evident work by technicians!!!! WE STILL NEED THIS PHONE TO BE URGENTLY REPAIRED . . . an urgent and mannerly request for a phone used in emergencies with assisting elderly folk has been shelved so many times that the word URGENT is meaningless to Telkom. <br> Initial report 020216 . . . further report 100216. A periodic call from Telkom (frustration that we can never phone the Telkom staff member back) but absolutely NO WORKING PHONE TO DATE . . . . IT IS NOW A MONTH !!!!!<br>