stil waiting for my line to be fixed

my line is still not working my first complaint was on 10th June ***. Then this was closed by the technician with out fixing the line!!! i then called again had to re open the case ***, I told the call center agent I will be home this weekend and no one came once again!!<br> <br> This is ridicules i am a masters student and due to you my testis is a month in delayed !!!! <br> <br> please get a technician to call me that this can get fixed!!!!!!<br>