STIIL NO HELP
<p>We were given the incorrect account where they fixed it after 7 months. we paid for it for 7 months. while that error was stil there we activated the correct package and paid for that aswell.</p> <p> </p> <p>they only used 2 months credit and are refusing to give me the statement where my money is shown,.</p> <p> </p> <p>they are *******!!!!!!!!</p>
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Replies (3)
Telkom's replyOfficial
06 Dec 2016, 11:43Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply06 Dec 2016, 11:43
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's replyOfficial
14 Dec 2016, 18:53Good day
We can't find your profile with the provided ID number, kindly provide us with your Telkom mobile number.
Regards
Sikelelwa
Telkom Social Media Team
Best regards,
Telkom's reply14 Dec 2016, 18:53
Official
Good day
We can't find your profile with the provided ID number, kindly provide us with your Telkom mobile number.
Regards
Sikelelwa
Telkom Social Media Team
Best regards,
's updateReviewer Update
15 Dec 2016, 08:09good day, the ID number should be *** 081
's update15 Dec 2016, 08:09
Reviewer Update
good day, the ID number should be *** 081