*****sters of a network!

If I could give a negative star I would. Most of the consultants at the call center were rude and condescending. I needed help with canceling or pausing my contract as I am recently unemployed and unable to make payments at the moment so I don't want my debt to keep on increasing even though I can't pay for it. I was told that there I can't cancel or pause the contract until I can pay instead my debt will keep on increasing even though I don't have the means to pay for it. So when I do eventually have the means to pay for it that means I'll have a mountain of debt as the call center told me that the debt will indeed just keep on increasing. Honestly Telkom is just a **** because how are you unable to put an account on hold when a client can't pay for it?????? So what must happen???????