Step up or loose

I've been a Telkom customer for more than 10 years and never had I been this disappointed. From December 2024 I'm trying to change my banking details from FNB to Discovery bank and that seems to be the hardest thing under the sun resulting in 3 x debit orders not going through and everytime I'm charged an additional R150 for failed debit order. The other part of frustration and disappointment is that they are *********** to send me an invoice. For this reason I paid R93 short the 6th of March and they suspended my service now without any communication whatsoever. I paid the amount of R100 just so the call center to inform me that my service will only be resolved after the amount reflect on their site in 48 working hours. This means with the long weekend I will only be able to use my telkom services the 26th of March and I made the payment on the 21st of March.

The reference number for my suspended service is ***7. I can say with the utmost confidence that when my contract period pass Telkom wil never see myself or any of my family members again.

I must top-up R450 for their incompetence and sit without services while they just want money. I'm afraid to think what's going to happen in April since my bank account is still not changed.