1 reviews | Active since Sept 2014
*****ING MY MONEY AFTER ACC CANCELLED
I cancelled my account in January, and required a credit as my wifi modem was not working since December. I also had the technician came out twice to check as I had reported a fault.<br> <br> The lady whom I spoke to verified that I had not used the data and a credit was due and I cancelled my account.<br> <br> Since then I have been billed this:<br> <br> <br> <br> <br> 30 Jan - R499<br> <br> 2 Mar - R259.12<br> <br> 30 Mar - R473.07<br> <br> 4 May - R504.98<br> <br> I cancelled my account and am being incorrectly invoiced every month, I have phoned twice to query this and have not been credited nor had a response. They keep taking my money every month though even though I don't have an account any more....
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM108824.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM108824.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
