*****ing my money

<p>Its been 2 months since i cancelled my adsl and phone line and i had to submit the documents twice because they couldnt find it the first time..... i am still being charged every month and all i get is an auto response saying someone will be in contact to confirm the cancellation within 21 days and to dat no one has contacted me and if i try to speak to anyone about this at telkom i get told to submit the documents again and wait for another 21 days, honestly this is terrible service, they not allowing people to cancel yet they claim we can cancel at any time</p>