aC
aubrey C

1 reviews | Active since Nov 2016

14 Nov 2016, 08:47

*****ing my money

<p>I got my 2nd contract with telkom and they said when its approved they will debit my account for the package amount but they wil credit my account again. </p> <p> </p> <p>The next month came, Telkom debited my account for 2 months and never credited my account with the original amount they debited. They owe me money and the person I spoke to told me they escalate it and give me a refference number and a few days later they close it but no one contacts me about it or credit my account. </p> <p> </p> <p>This is the 3rd month already and I'm looking for more information so that I can take this matter further.</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply14 Nov 2016, 09:14
Official

We have tried contacting you with no luck.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is ***9.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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