VK
Vera?Adrian Kotze

1 reviews | Active since Aug 2013

01 Apr 2016, 16:58

*****ing my money

TELKOM MOBILE YOU BETTER RETURN MY MONEY THAT YOU STOLE FROM MY ACCOUNT. I DOWN GRADED TO A **** PHONE BECAUSE ITS WHAT I COULD AFFORD FROM R280 DOWN TO R150... I GOT A BILL FOR OVER R782.62 I CALLED AND COMPLAINED. I GOT RESPONSE BACK TO SAY IT WILL BE SORTED BUT ACTUALLY IT IS A PENALTY BUT U WILL NOT BE CHARGED THAT...THEN I GET DEBITED FOR R782..62. DO U THINK IF I COULD AFFORD THAT I WOULD HAVE DOWNGRADED GIVE ME BACK MY MONEY I<br> <br> YOU FIRST SEND ME A HUAWAI P8LITE WITH A TINY NANO SIM CARD THAT FITS IN NOWHERE NOT IN SIM HOLE NOR MEMORY CARD SLOT. U MAKE ME LOOK STUPID SAYING IT DOES FIT BELIEVE ME IT FITS NO WHERE SO ACTUALLY IM NOT EVEN USING YOUR **** PHONE, COME AND COLLECT AND BE GONE WITH YOU. I WANT NOTHING TO DO WITH U AGAIN, I AM FUMING U HAVE TAKEN FOOD OFF MY FAMILYS PLATE DO U DAM WELL HEAR ME, COLLECT YOUR PATHETIC PHONE AND GIVE ME MY DAM MONEY BACK<br> <br> WHY AM I BEING PENALIZED R500 FOR DOWNGRADING...DO YOU THINK I WOULD DOWNGRADE IF I COULD AFFORD TO JUST DAM WELL GIVE U R500. U STOLE MY MONEY I WANT IT BACK OR EXPLAIN TO MY FAMILY WHY I CANT FEED THEM OK

0
Replies (1)
Telkom
Telkom's reply01 Apr 2016, 18:24
Official
Hello Vera Kotze,

Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219434.

We apologise for any inconvenience caused.

Kind regards

Mwezi

Telkom Social Media Team