1 reviews | Active since Mar 2009
*****ING MY MONEY!
I cannot believe that this is still not resolved. I made a complaint on hello peter, 10:50:26 Mon 9 Mar 15 AND WAS TOLD IT WILL BE RESOLVED(***) Its still not, i received my latest bill for almost R2000 and i am receiving NOTHING for it.<br> <br> I cannot cancel my JHB line, every telkom person says its canceled, BUT I AM STILL BEING BILLED FOR IT!<br> <br> I have been into a telkom shop, called telkom, complained on hello peter(3 months ago), complained on the telkom site. NOTHING HELPS. <br> <br> I stupidly app**** for ADSL at my new Cape Town address(big mistake). I HAVE NOT RECEIVED ANY ASSISTANCE, IT HAS NOT BEEN INSTALLED. BUT I AM ALREADY BEING BILLED FOR IT? How can you start the new billing before doing anything? <br> <br> So you dont cancel my old line, you dont install my new service, you dont give me customer service you dont resole my queries ALL YOU DO IS BILL?<br> <br> Please tell me what i need to do from my side to resolve this? I am willing to try anything. <br> <br> PLEASE TAKE THIS SERIOUSLY. I AM GETTING DESPERATE!!!
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
