*****ing my money

For the fourth month in a row Telkom has billed me for a service that I do not use [R484,52 a month]. I have now been into Telkom's stores and spoken to the very same person to make a complaint [three times]. Every time this happens I'm provided with a case number and nothing happens. Im told that if I close the account I will not be refunded but they do nothing and simply keep charging me.<br> <br> I have also emailed [Email Removed] who is supposed to deal with complaints and have yet not received a reply since my complaints began. <br> <br> Rober Nicholls<br>