*****ing Money Via Unconsented Charges

I noticed an additional charge on my monthly invoice and upon investigating, discovered that I was subscribed to a service which I NEVER CONSENTED TO. Tried to unsubscribe via the *189# portal and conveniently, the only option that wouldn't work is the one that would enable me to remove unwanted subscriptions. Tried to set up the app so I could unsubscribe, but the app is broken. Try to contact Telkom, impossible to reach.

This is daylight theft and if it isn't resolved ASAP I will take it up further.