*****ing money from clients

<p>Migrated from a lower package to a higher package (upwards migration) and got charged R1120.00 as a migration penalty fee. Contacted Telkom Customer Care and agent opened a case and provided me with case number - this query would take 72 hours to get resolved. No feedback made me phone again to find out case was closed - apparently could not get hold of me (which is a absolute lie) - opened another case - same story - phoned call centre again to hear case was closed - again they closed the case and could not get hold of me to provide feedback - no information as feedback on their system either. There are so many issues with Telkom - so many people complain about this company - I suggest a petition against them!</p>