*****ING MONEY AND VERY BAD SERVICE

<p>We have had such an bad experience with Telkom. My mom literally had the router for a month after she took out a contract with them and the router packed up, they promised her it would take 21 business days to either replace or fix the router, this is month two now and still no router. she has been paying a balance of R 918 and for what? she cant use the internet at all, as there is was no spare router given to her. She probably has to pay another month yet again with no internet, I think its ridicolous that my mom has to pay so much for no service. I went to the somerset mall branch and ask one of the guys working there if he could assist me and he said the router is there but I need to get an affidavit and my moms ID to collect it and very rude guy if I may say so, really BAD service. The next day I took my mom to go and collect it and guess what its not there ? So why would the gentleman say that its there? anyways where in month two now and still no router. I think that a credit is in order. If Telkom were to achieve in something it would be BAD SERVICE and *****ING MONEY!!!!!!!!! </p>