*****ing money and useless service!

<p>I have had no internet for going on 3weeks now. Logged the fault at 04:30 and get told I will be contacted at 09:00, and obviously get no call. Call again that same day after 17:00 and get a very arrogant lady telling me that the issue was only logged that morning and they had a 48-72 hour turnaround period, which was NOT explained to me! I have been asking for an update on Twitter and just keep getting the same stupid response that the issue has been escalated! After a week I call back, to speak to another arrogant lady and eventually ask to speak to the supervisor. The supervisor firstly speaks over me, then tells me that Telkom has a 72 WORKING hour turnaround time! Can you believe the absolute horror of that turnaround time, that is just the saddest, most useless service anyone can deal with! And to top it off, I am still left with no internet, to which I WIL NOT PAY, and still have no feedback or solution to this. </p> <p>Telkom, you are such a useless service with the worst customer service I have ever dealt with! This, after *****ing money from me when the contract began by adding products on that I never asked for and was not informed about!</p>