I am at my wits end with Telkom. I thought this week finally the *****ing of my money would stop after I received an email and social media confirmation that finally almost 4 months after cancelling my contract it has been done. But no I wake up this morning to an sms from my bank with a debit order that has been deducted from my bank for an amount almost 3 times the usual amount. I have had so many bank costs reversing debit orders because you keep taking money without authorisation. I have been fighting this since the beginning of January, I have countless case numbers and have spoken to more than necessary *********** customer care people and send tons of emails to only received notification of full in boxes. This stops now...I am over this and cannot believe Telkom is still in business and that people actually use this company. Sort this out now. This is the last sms I received with a case number... Your query will be attended to.Your case number is ********** 9 I expect to be contacted today still regarding this matter
Hi jacqueline-keller,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi jacqueline-keller,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
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