*****ING FROM YOUR OWN LIENTS.

I had an ADSL line with Telkom. the services were not paid for due to inconsistent debt order dates and I was then handed over to debt collectors after two months of not paying. after being called by debt collectors ten times a day I then decided to pay Telkom the funds owed, mistakenly though I paid extra. I have called Telkom over 3 times already requesting for the money which is owed to me. just today I spoke to Vukani from the billing department asking him about the status of that query and he decided to cut the call.i called again after waiting long for his call back and I spoke to Wendy from the same department and she told me that the money was paid but it doesn't show to which account after waiting 10minutes for her to find out to which account she also cut the call. I am being ****** by Telkom and this is not the first time that they *****ing me up. I'm going to take this matter to the ombudsman. you cant take a client's money and not pay it back but when they owe you money you too quick to hand them over. just because I don't have debt collectors to nag Telkom and call them 10 times a day it doesn't mean that my call should get cut every time I have to get an answer as to where my money went.