1 reviews | Active since Feb 2016
*****ing from me!
<p>On Thursday, 17 November 2016 I completed a "Service Cancellation Request" form and emailed it to Telkom. I received an email confirming that Telkom had received my request and a consultant would contact me within 21 days. I have never heard from a consultant at Telkom. I am still being billed R800 per month for a line I am not using. I have emailed them requesting an explanation and have had no response. I now live in New Zealand.</p>
Good day Paula,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Paula,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
A week ago the Telkom Social Media Team assured me that I would receive feedback from their Cancellation Team....I haven't heard from them and in the meantime they have deducted another R800 from my bank account. Still *****ing from me.
A week ago the Telkom Social Media Team assured me that I would receive feedback from their Cancellation Team....I haven't heard from them and in the meantime they have deducted another R800 from my bank account. Still *****ing from me.
No response at all from Telkom.
No response at all from Telkom.
No response at all from Telkom.
No response at all from Telkom.