1 reviews | Active since Aug 2016
*****ing from customers
<p>I signed for a Free me 1GB contract with telkom on the 16th of February 2017. I requested that a limit be put on 1GB data, 50 smses and 3000 minutes. I was told that everything is ok as requested. I was shocked when I was debited R599. When I quired the bill, I was told that I used more data. Telkom is deliberately *****ing money from customers by introducing R99 contract yet they know very well that they will not limit data usage even though customers make such requests. That is how they make money.</p>
HI mmakgabom
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Best regards,
HI mmakgabom
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Hi Cordelia Matlou,
Thank you for taking our call.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***0
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Cordelia Matlou,
Thank you for taking our call.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***0
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
