*****ING FROM CONSUMERS

Current case no.s ********** 7 (lodged on the 15/01/2018) & ********** 5 (14/02/2018) - Same matter which has worsened! I was billed for December 2017 and debited in January 2018. I received my device on the 5th January 2018 and my first debit was to be at the end of February 2018. The package taken out is for R199.00pm however I am being charged almost R250.00 on the current invoice. I was asked by Telkom to reverse my debit and all costs will be waived however, I got billed R200.00 for a reversal and being charged daily interest! THIS IS UNFAIR AS MY MATTER WAS INITIALLY DISPUTED ON THE 15TH JANUARY AND 2 MONTHS HAVE ALREADY PASSED. I see numerous complaints and will suggest that complaints be opened with the NCC.