IB
I B
1 reviews | Active since Jul 2016
24 Jun 2018, 06:31
*****ing data/useless call centre
Telkom stop *****ing customers data. Lately between 6am-7am you are playing around with the upload and download speed and I end up using 300Mb + in a matter of 3 minutes. When I complain then the call centre person named Nonkululeko, stopped the internet speed and my internet stopped working and I cant use it at all. Not the first time this person is messing me around. Fix yourselves.
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Telkom's replyOfficial
06 Jul 2018, 09:52Hi zoe
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will escalate your query.
We understand your frustration and we humbly apologize for the delay.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply06 Jul 2018, 09:52
Official
Hi zoe
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will escalate your query.
We understand your frustration and we humbly apologize for the delay.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,