*****ing data and airtime

<p>I increased my spending limit this morning with R50 however I couldnt buy R39 data (250MB) , I was told I don't have enough funds. How so when I did not make any calls whatsoever . The only thing I did was send a sms which is 50cent so I really don't know what's going on . I called in the call centre and spoke to Nombulelo Sikobi who advised very well that she cannot help me , after asking for her managers name to maybe assist further she told me it's Nokuthula Ngozo the same person who I complained about last week and left a message for but did not call back . I've left another message for her today and trust me she won't call as expected. In any case if this is not sorted in 24hours I will cancel my second contract as I had already cancelled one last week and I will ensure I escalate this further. </p>