1 reviews | Active since Oct 2017
On Friday the 27th October 2017, around 14h00 i bought the 2GB Free me boost, to my surprise on Saturday around 8h00 i received an sms to say "Your data has been paused" i mean, 2GB in less than 24 hours depleted how? no notification whatsoever. Next thing i call their number " ********** 466" their service number is not even free, finally after a couple of minutes on hold i get a consultant who then took my details, and was told to wait for 48 hours, it took them less than 24 hours but i had to wait 48 hours. On Monday (30th October 2017) am expecting their call, i received nothing from them. I still had to call them around 13h20 with my airtime mind you, after they STOLE MY DATA, the consultant tells me i should wait for 72 hours. This is totally UNACCEPTABLE!!!! I bought my data for R150.00 they better reverse or compensate me my data back. Worst part, when you try to communicate to them on Twitter, they just ignore you like they don't see your tweets. You guys are becoming horrible daily. BRING BACK MY DATA!!!!
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Moenieb.
Telkom Social Media Team.
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