jM
jones M

1 reviews | Active since Feb 2012

28 Feb 2017, 07:39

*****ING!

<p>I have complained numerous times, including on hellopeter where I was given yet another case number by telkom AI ********** .</p> <p> </p> <p>I have signed up for a 30G package but I keep being debited for 50G!! This is not the contract I signed!</p> <p> </p> <p>please amend this, refund my money!</p>

0
Replies (2)
Telkom
Telkom's reply28 Feb 2017, 11:13
Official

Good morning.

Very sorry for the delay. This matter will be escalated with management for urgent attention. Feedback will be provided.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

jM
jones M's update28 Feb 2017, 11:18
Reviewer Update

It seems telkom is doing a great job in reacting to clients complaints but not actually solving them.

Prove me wrong by actually solving this problem - full refund of all excess amounts debited.