MF
Mike F

1 reviews | Active since Sept 2016

21 Sept 2016, 19:55

***** data and system errors

<p>I bought 20gb data which lasted 5 months. We Skyped, it just lasted. I then bought a furthe 20gb data. When i loaded it, it only showed validity of a month. I called the dall centre, they told me to ignore it as they could supposedly see it into 2017. Well it lasted 5 weeks and we didnt skype etc. requested a data report, showed usage when no one was home. I have mac filters in place. Seems that Telkom rip you off. Even though i have a screen shot showing the error when purchasing, they say it is valid. We werent home, maybe our pet hamster surfed the net.</p>

0
Replies (2)
Telkom
Telkom's reply22 Sept 2016, 11:06
Official

Hello Mike***

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply23 Sept 2016, 11:22
Official

Hi Mike777777,

Thank you for your post.

Please be advised that we have sent you an email.

We apologize for any inconvenience caused.

Regards

William

Telkom Social Media Team

Best regards,