STAY WAY FROM TELKOM

I’ve had a contract with telkom for about 24 months for my iPhone and router. When I was due for an upgrade I upgraded my phone and my router to uncapped. I’ve had internet on the router for only 4 days since. I’ve called the customer service to no avail! I’ve gone to Rosebank only to be told that my router was cancelled! They asked me to apply for a new router because the system has cancelled my contact! Frustrated but I did. I get home and still no internet. On Twitter this is what they say “The app**** (SmartBroadband Wireless Unlimited All Hours Deal) order still incomplete.Please be assured that this matter has been escalated to the relevant department and feedback will be provided.^MP” basically showing me the middle finger! I have to write my PhD proposal, I work 9-5 everyday! Anyone who reads this, STAY AWAY FROM TELKOM