1 reviews | Active since Jul 2016

02 Feb 2017, 10:00

Stay away they are useless

<p>I have been in Capetown for the whole December now that I returned my Telkom line was not working, so I calmly phoned Telkom to let them come out and fix the problem.....yeah well dreaming helps when you have a company so useless. Its been about 4 days now not even a phone call asking when they can come to fix the problem? I have bills to pay and I cant do that with no internet, if you miss a payment this useless company is quick to cut off your line but when you have a problem they couldn't care less. If I can advise anyone stay as far away as possible for Telkom if you have a plan b use it because with Telkom you are never connected. I can honestly say I have never seen a company care less about there clients wish there was a better option</p>

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Replies (1)
Telkom
Telkom's reply02 Feb 2017, 12:41
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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