STAY AWAY STAY FAR AWAY

Where to start.

I canceled my cellphone contract at the end of December early January this year, it was confirmed telephoncally with the agent that it's canceled. No satetments or invoices received from Telekom since, March this year they debit my account and I revive emails and sms from debt collectors, since March until today this has still not been resolved and it's ducking frustrating, I receive an email from an agent stating it's canceled, no ****ing refence number no ****ing assistance from Telekom, how long does it take for Telekom to assist their customers, if you this useless why are you still in business? I have never in my life dealt with such incompetence and complete disregard for customers!!! DO NOT USE THIS SERVICE IT'S ABSOLUTELY ATROCIOUS CAN'T BELIEVE YOU STILL HAVE PEOPLE MAKING USE OF YOUR SERVICES