MR
MASANA R

1 reviews | Active since Jun 2022

13 Sept 2024, 19:25

STAY AWAY PLEASE😔😔

Stay away from them😔. They phased out copper lines in our area and the landline and WiFi stopped working. We couldn’t receive or make calls , there was no service at all. So we were mislead into new contract under the impression that we are migrating to the new services available. We were supposed to start with fibre to finish the migration for the WiFi part to be sorted. The technician came, to do installation and after we had two phones in one office. To our surprise there was no migration done, we were being billed for the phased out copper line that was not functional for few weeks, plus the new contract **** that came under the migration impression. We requested the cancellation of the “new” contract migration, since it does not make sense to have two contracts under one number for a small business. This “new contract migration “ happened in April, and for us to get rid of it we have to pay R12 900 in less than 3 weeks because that statement came in today,money is due on the 4th of October.No one wants to hear that we were mislead into this. We are being charged twice to this date. Only the Landline was restored, we don’t have WiFi since April up to date but we have been paying. It looks like hard to get rid of them based on the reviews. SO PLEASE STAY AWAY FROM TELKOM. JUST STAY FAR, YOUR POCKET AND YOUR CREDIT RECORD WILL THANK YOU FOR THIS.

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