GN
Grant N

1 reviews | Active since Mar 2015

26 Mar 2015, 11:37

Stay away from this *********** of note.....

I took out a contract from Telkom Mobile saying R1700.00 per months for 24 months and the bundle includes A iPHONE 6s uncapped talk time &uncapped sms&uncapped data which was just over a year ago. There is never signal to talk and calls dropped 90% of the time when you actually do get to make a call. never Data available in 95% of gauteng and when ever it complain to them i get the same response they working on the faults for over a year now. I stopped using that sim card over 6 months ago but now i want to cancel the contract and know one can help you. I have emailed from about 20 different people saying they cant handle it and keep forwarding the original email to someone new, i actually lost count who is who and not one person has picked up a phone to try call me or nothing...I read a lot of complaints about the same problem from other people with the same bundle package and all bad reports. They are a glorified *********** of note. STAY AWAY

0
Replies (1)
Telkom
Telkom's reply26 Mar 2015, 12:39
Official
Hello gnass,

Thank you for your post.

As per our telephonic conversation.

Kindly be advised that we are liaising with our Collections Team and out Cancellation Team for further assistance with your query and we will revert back to you with feedback.

Your reference number is SM99153.

We sincerely apologise for the inconvenience caused.

Should you have any further queries, please e-mail us at ***.

Regards
Tebogo Mongale
Telkom Social Media Team