Stay away from Telkom ! You will not receive any assistance !

Despite many emails to the dedicated complaints email hub for Telkom, Hello Peter, ComplaintsBoard, Telkom Direct, Numerous calls to 10210, still nothing. This complaint goes back to early 2017 and has just gone on and on, I keep complaining, they keep closing the complaint or ""adjusting my profile"" which last a few hours and then my line speed is back down to levels where one cannot even open up a web page. Is 0.01mb/s acceptable to anyone ? That's been my line speed on my R1000.00 per month 10mb/s ADSL line.............. 0.01mb/s. Not even my Hello Peter complaint 17 November has been resolved because I'm still here having to waste my time complaining. Then my last Hello Peter complaint dated 2 days ago has also not been responded to. I hope that everyone reading this thinks twice about doing business with Telkom. When you have an issue, expect it to be unresolved. They have NO complaints process in place and all you can do is just complain to no avail. DON'T do business with Telkom, you are going to suffer endless months of frustration if you have any problem with lines not working.