Stay Away from Telkom they are ******.

I'm so disappointed by Telkom Mobile, I took out a SIM Only Contract a couple of months ago via Facebook and WhatsApp. Everything was done via the two channels. The contract I took out was for Data Only and a SIM Only no Router or Device. The company that Telkom gave permission to market their products was a BPO. The first two months was fine, thereafter the problem started, since my pay date is not every month on the same date they tried to debit my account but, when there was no funds Telkom Double Debit me and tell me it's penalty fees for late payment. I went several times in person to make a Payment at their Branch in Somerset Mall and it was accepted. When I realised the Double Debits were now becoming a problem I went into their Branch in Somerset West to investigate and enquire how to cancel the contract. I was then told I have to send an email to their HQ to cancel which I've done so. I then received a message saying I must cancel via other channels. Long story short I'm not able to cancel my contract, I was not informed that it's a 36 month Contract and when I went to a Kiosk of Telkom they said that their SIM Only Contracts is Month To Month Only not 36 Months. I now have a bill for a service I have not received for months now SIM Card don't load any Data but, every month I'm being billed a full amount as if the SIM card is active and I'm receiving Data. I'm at my whits now since I'm now being bul**** by their Debt Collectors Agencies. I still have proof of the email I sent to cancel the contract in June already this year.