KD
Keith D

1 reviews | Active since Oct 2009

09 Mar 2018, 13:23

STAY AWAY FROM TELKOM SERVICES !!!!!

Telkom Is the biggest waste of time, They cannot get anything right stay right away from them, after phoning more than 40 times in the last 4 months they still cant get any thing right. I have had it with them, they can take my line and everything and shove it. There is no one to take responsibility for anything or any way to escalate the issues, they try and bull**** the customer and tell them that an adsl line syncing at 2****bps is 4Mb. They have been taking my payment for 4mb every month but they only put out 2mb speed on my line. This is theft and *****. They slipped up today and set my line to work as it should and was fine for 3 minutes, then they told me there was an error and before you know it it was back at the ****py speed. They could not explain what happened and why it went back to the slow speed.

On here they will comment and say we are looking into it and then say it was resolved meanwhile it has not been resolved. The tech came and told me the cable was faulty, put in a temporary cable and its hanging from the trees and was told the cabling guys will be in to replace it, That was a month ago, still waiting... everyone else in the area has cancelled their services because of the bad service. My reccomendation put in a LTE advance data system and purchase a VOIP sip account and tell telkom to take their phone lines etc and shove it, its cheaper and it works unlike telkoms service and ****py excuses. Sorry but I am peeved after having this every week to rest my line.

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Replies (1)
KD
Keith D's update10 Apr 2018, 13:38
Reviewer Update
This issue has been ongoing now for 4 months, and during that time the cable guys have not replaced the cable that is hanging through my neighbours garden, now you telling me the cable been ****** again. I have had to pay you R1375 to redirect my telephone calls to my cell phone so I can get my calls, and then on top of it I have to pay my dsl line and telephone line for a service that is not working, as well as my dsl account which is not usable, IS TELKOM going to pay men back R2000 odd ??? This is a total *******...