BM
Bianca M

1 reviews | Active since Jul 2014

17 Sept 2018, 05:20

STAY AWAY FROM TELKOM!!!! RUN! GO ELSEWHERE!

I have been contacting Telkom for months, I have logged hello peter complaint to no avail, So no one sorted my query, my account is not fixed and I have a bill of R815 instead of the agreed monthly contract amount of R599. My line was down, my account was not refunded even though the fault was not on my side. I have a bill of over R200 more than my agreed contract amount and no one is helping me. I have been struggling for months with my account not being fixed, now a higher bill and no one is helping me get it fixed. Its now time to go bigger with this, I will name and shame every single person involved…. I might be just a number to you people, but I am a client who has the right to be treated fairly. I'm sure Carte blanche, the public ect would be interested in knowing about how clients are being treated at Telkom and while I'm at it I will name and shame every single person who was involved in this. I want my issue COMPLETELY resolved today. I want my account refunded for the time that I was offline in May when the fault was NOT on my premises. I want my STATEMENT FIXED to the AGREED MONTHLY CONTRACT amount of R599 and NOT R815 that you people thumb sucked. TODAY!!!!!!!!!!!! If not then you leave no option but take the matter further.

0
Replies (0)