1 reviews | Active since Jul 2014
Stay Away from Telkom - ******* Service Provider !
App**** for a Laptop deal at the Ballito Branch last weekend around the 25th , Told the sales lady that i currently have lines with cell c and they willing to offer me more however telkom mobile had a cheaper offer deal on the laptop and I was passing by the telkom store so decided to see if they would offer me the package<br> <br> Also mentioned that i needed it urgently,the same day i sent a few emails reminding her to get back to me <br> She then called late that afternoon to say that the application must be verified by head office and will take 2 more days due to the public holidays <br> <br> I e-mailed after the 2 days because no response then late that day i was advised it was approved but no stock and stock was arriving on the 1st of May 2015 <br> <br> Since that day no a response I tried calling over 10 times and sent more that 5 emails <br> <br> I then decided to enquire from other branches drove to stamford hill to find out no stock and to gateway to find out the same <br> <br> Then managed to find stock at the westville branch to find out that i need to re-apply which i did,then was advised app sent to head office and i need to wait 3 more days <br> <br> Your service is useless look at the complaints from other customers
This response serves as confirmation that your query has been received.
Your reference number is SM107695.
Your query has been escalated to the relevant department and feedback will follow soon.
Kind Regards
Noleen Klein
Telkom Social Media Team
This response serves as confirmation that your query has been received.
Your reference number is SM107695.
Your query has been escalated to the relevant department and feedback will follow soon.
Kind Regards
Noleen Klein
Telkom Social Media Team
