Stay away from Telkom Online Orders

<p>I have recently ordered a personal cellphone contract throught the Telkom website and was phoned by a Telkom sales consultant the day thereafter.</p> <p> </p> <p>The consultant went over all my personal details with me and then said that the order has been approved and that a debit order would go off within 48hours thereafter the device and sim would be dlivered within 5 to 7 working days.</p> <p> </p> <p>I am stil waiting for the debit order to go off and cannot get any feedback to track the status of my order.</p> <p>When phoning the call centre they keep redirecting me to diffrent lines which got so bad that at one stage I was redirected to someones personal cellphone number who does not even work for Telkom.</p> <p> </p> <p>After finally getting the correct number for their call center dealing with new orders, (sales department) on ********** 3, I continuously called and waited more than half an hour at a time to get through (note I phoned from a cellphone) I am still waiting to get in contact with someone to just find out the status of my order.</p> <p> </p> <p>This is definitely the poorest service I have ever received when placing an online order anywhere in South Africa.</p> <p> </p> <p>My recommendation is to stay as far far away as you possibly can from ordering anyhting online at Telkom as you will never get any proper feedback. </p>