1 reviews | Active since Dec 2015
Stay away from Telkom LTE
Hi<br> <br> Anyone decide to go LTE - stay away. I always though Telkom in general had bad service but this takes the cake. My line was suspended on the 15th of December 2015 and my debit order ran that same day only a few hours after the suspension was done. I constantly phone them asking when they are reinstating my line as the payment went through, the same response all the time it not reflecting yet and that the system is automatic and will unsuspended the line when it reflects it has been almost 10 days and still nothing. When you ask to speak to a team leader its the same story- they are in meetings. I only had this LTE router for 4 months and I decided that I will not wait a day longer, I'm packing the unit back in the box and sending to any closes Telkom shop in my area and will be blocking my debit order. <br> <br> Regards<br>
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM180870
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM180870
Regards
Narriman
Telkom Social Media Team
