Stay Away from Telkom ISP - ZERO ability to service clients

I've been a Telkom Fiber client for close to 5 years. Recently I moved to a region that doesn't have my Fiber Provider, so was advised to cancel that month-to-month contract and take a mew 12 month contract with Telkom and a different Fiber Provider.

This has been the most frustrating client experience I've ever endured. Not only am I unable to make a free call to Technical Support because my Fibre is with Telkom but my cellphone isn't. Telkom's 10210 number has used up all the airtime I do have with their 1001 security questions, including all my airtime reloads but even *** sends the response that this is a billing enquiry email... Telkom's App doesn't link accounts & WhatsApp is absolutely useless. I cannot even cancel my contract because this rerouted to the App which is pathetically useless . I do not see the way clear to endure 12 months of lack of service delivery. Horrible user experience, complete lack of App functionality and email ability to resolve. Bye bye Telkom ISP