WN
Warren N
1 reviews | Active since Mar 2015
26 Mar 2015, 09:57
Stay away from Telkom for good.
I have moved house and therefore cancelled my phone line and internet subscription service from Telkom in November 2014 and since then I have been having endless problems with invoices still being emailed to me. <br> <br> To cancel their service I was told that I'll need to do a double payment although when asking about this upon installation they told me \just come into the store to cancel when you want as this is a month to month service - NO EXTRA PAYMENT"...after cancelling inside the Somerset West Telkom store"
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Replies (1)Telkom's replyOfficial
26 Mar 2015, 10:54Hello Warren79,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM99115.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM99115.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply26 Mar 2015, 10:54
Official
Hello Warren79,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM99115.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM99115.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
