Stay away from Telkom at all costs....get Fibre from a private supplier!

<p>I used to think that people were unfair in their critisim of Telkom. Well that has all changed. This is the most enfuriating and *********** organisation I have ever had to deal with. My latest dispute with them is nothing other than theft. In Dec 2016 I app**** for the instalation of an adsl line on the R799 10mbs uncapped offer they had at the time. Firstly, the installation just never happened. Eventually we went in again and enquired when it would happen in Jan 2017. It was only installed on 17 Feb. Yesterday I get an sms stating that the line has been suspended due to non payment of R3142.87. How does a R799 "deal" become a bill that huge in 1 month and 6 days?!!! After a soul destroying hour on the phone to a Telkom accounts "expert" (who didnt understand the first thing and merely expected me to pay what was asked for...great help there!) I discovered that they have charged me "pro rata" since the 5th Jan to 8 March. How is this even logical/possible. IT WAS INSTALLED ON 17 FEB! This charge is R1071.99...theft!! The accounts "expert" couldnt explain this and didnt seem to think that there was anything wrong with Telkom just charging me for service I had not received...no really, she couldnt understand or give me any form of logical explanation other than that I should just pay it!! ***! Does anyone know what they are doing at Telkom? If there is someone, please help me sort this ridiculous situation!</p>