STAY AWAY FROM TELKOM!

Telkom started a debit order and took money from me, before I received a device and hence activated the contract. When I realized the extra amount is a contract and not my family phoning more, I enquired and they admitted that the device was not delivered and agreed to an amount to be credited. The debit order continued and I was advised by the consultant to cancel the contract instore, as the only way to avoid further deductions. I cancelled instore with the understanding that I could start afresh as I was paying for a service I did not have. Advice from instore was to rather do the contract instore. Then Telkom phoned me to find out where I handed in the device, and I had to explain all over again that I did not receive the device they continued to charge me for the device another 4 months later still no joy every enquiry I make I get the answer my enquiry is escalated.....then nothing Telkom now deducted R6000 of my personal account, action I deem as theft as they have absolutely no right to take money when there is no signed delivery of a device to start the contract with! And guess what, I get absolutely no response no answer in total they collected R8100 *******ly with no intention or action towards credit or refund or anything!

MY OPINION STAY AWAY FROM TELKOM!